This Return & Refund Policy explains how refunds, cancellations, and billing disputes are handled for all paid services on Vyasu.com — a talent ecosystem owned and operated by ScoreLabs Inc. (“ScoreLabs Inc.”, “we”, “us”, or “our”).
By purchasing a Vyasu Freelancer or Client Premium Plan, or by enrolling in a paid International Course on Vyasu.com, you agree to the conditions detailed in this document. We aim to balance fair flexibility for our users with structural commitments made to educators, specialists, and verified partners.
Vyasu Freelancer Premium and Vyasu Client Premium are recurring membership subscriptions billed either monthly or annually, processed securely via Stripe.
Self-Service
Cancellations & Cycle Changes
You hold complete control over your subscription cycle with zero cancellation fees or lock-ins.
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Switch between monthly and yearly billing cycles anytime from your Profile Settings.
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Cancelling stops future renewals immediately. You retain full Premium perks through the paid period.
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Automated email receipt confirmation sent immediately upon cancellation.
Policy Terms
Refund Conditions
Because digital matching benefits are provisioned instantaneously, standard terms apply:
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Subscription fees are generally non-refundable once a period begins, as algorithm priority and verified badges activate immediately.
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7-Day Error Grace Period: If charged in error (e.g. accidental duplicate charge), notify us within 7 days for a full refund.
Global Courses on Vyasu.com may be paid in full upfront, or via a flexible 50% deposit option with the remaining 50% payable before certification completion.
100% Refundable
Before Course Starts
Flexible refund window for learners needing schedule changes:
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Full refund of all amounts paid if requested at least 7 days before a live cohort's scheduled start date.
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For self-paced courses, full refund available if less than 1 module has been accessed.
Seat Committed
After Course Starts
Protection for committed instructor schedules and cohort capacity:
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Payments made (including 50% deposits) become non-refundable once the course begins.
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No Remaining Debt: If you paid 50% upfront and do not wish to complete the program, you are under zero obligation to pay the remaining 50%.
Complimentary & Free Courses: Any educational content marked “Free” on Vyasu.com involves no financial payment whatsoever and is not subject to refund terms.
Every refund issued by Vyasu is executed transparently with zero hidden administrative or handling deductions.
STEP 01
Original Payment Source
Refunds are issued strictly to the original card or bank account used at checkout via Stripe.
STEP 02
5–10 Business Days
Funds typically reflect on your bank or credit card statement within 5 to 10 banking business days.
STEP 03
No Store Credits
We never force internal credits or digital points — funds return as actual cash back to your financial institution.
We encourage all users to contact our support desk before filing an external chargeback with their card issuer. Most billing questions, duplicate receipts, or unintentional renewals are resolved much faster through direct communication.
Dispute Safeguards: Initiating an unjustified or fraudulent chargeback without prior communication may result in temporary restriction or suspension of your Vyasu.com account while the banking dispute is formally audited.
